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Quality Assurance

Quality Assurance at DOZ is about automated workflow and embedded analytics that reduce manual work. Our analysts know that they are not just there to listen. They are there to follow and implement the five Sigma principle of: Define Measure, Analyze, Improve, and Control.

WEBSITE ASSETS (23)

Our Products and Services

Lead Generation Services

  • Call center lead generation
  • SEO Lead generation
  • Landing page and web lead generation
  • Social network lead generation
  • PPC / CPA lead generation
  • Google Ad-Words Lead generation

Sales and Support

  • Inbound Sales
  • Outbound Sales
  • Follow-ups
  • Up-Sales
  • Cross-Sales
  • Billing Helpdesk
  • Appointment setting
  • Customer services & support

Financial Accounting

  • Billing generation & Maintenance
  • Accounts payable
  • Accounts receivable
  • Collections
  • Balance sheet tracking & Maintenance
  • Sage, Quick-Book Accounting
  • Payroll Management

Chat and Email Services

  • Sales
  • Up-Sell & Cross-Sell Programs
  • E-commerce Support
  • Lead Generation
  • Technical Support
  • Account Information Updates

Healthcare IT

  • Medical Billing
  • Medical Transcription

IT Services

  • Web Development and Design
  • Marketing
  • Network Cabling
  • IT Supplies
  • System and Application Development
  • IOS and Android App Development
WEBSITE ASSETS (22)

What We Do

  • Project/Campaign Bidding
  • Recruitment and Talent Acquisition
  • Training
  • Production
  • Keeping Our People
WEBSITE ASSETS (5)

Methodology

  • Project Preparation
  • Service Assumption
  • Planning and Solution Design
  • Steady State
  • Testing, Pilot & Execution